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Our customers recommend it4.8/5 on 238 reviews
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Reviews
from our guests

100% genuine reviews
Satisfaction
Index
96 %
From Marilyn, the 04/08/2026
Family - 50-59 years - Date of stay : 03/08/2026

Great stay.Thank you.Very welcoming staff.Enjoyed the area, proximity to everything.Great pool.Lovely view of French street from window.Would definately reccommend.Thank you for your warmth and care.

100 %
From Andrew C., the 01/08/2026
couple - 70-79 years - Date of stay : 31/07/2026

We have stayed at this hotel before. We like the friendly approach of the staff and the atmosphere of of the hotel. The location of the hotel is very and the facilities.

100 %
From Laura and C., the 26/07/2026
couple - 30-39 years - Date of stay : 25/07/2026

Made our stay easy and smooth. We felt super welcome and enjoyed the pool and breakfast.

100 %
From Mark N., the 25/07/2026
couple - 80-89 years - Date of stay : 24/07/2026

We stayed here over 10 years ago and the hotel has been improved since then. It was a pleasant stay and we will book again as and when we come to Bergerac.

80 %
the 20/07/2026
couple - 50-59 years - Date of stay : 19/07/2026

Very friendly and accommodating. Comfortable room, especially the bed and the air conditioning in the hot weather. Being able to dip into the pool and have a beer poolside after a day of sightseeing in the heat was wonderful.

100 %
From Mel T., the 19/07/2026
couple - 50-59 years - Date of stay : 18/07/2026

Very satisfied, hotel exceeded my expectations for a 3 * hotel, pool was very welcome relief in the heat, hotel was in a great location, close to the centre but area we were was nice and quiet - parking at the hotel but also a large free car park right next door.

Would happily stay again and would recommend to anyone staying in that area.

80 %
From Mrs Karen M., the 17/07/2026
Family - 60-69 years - Date of stay : 14/07/2026

Lovely little stop over.
Nice friendly people, excellent breakfast.
Pool great for a small city lovely after a days sightseeing.

100 %
From Geoff & Karen from New Z., the 16/07/2026
couple - 70-79 years - Date of stay : 14/06/2026

Not good - we left after 1 night. When we came down for breakfast the lady in charge said we had not booked so could not have breakfast.
She was very rude and abrupt. When we left the hotel in the afternoon the same lady told us we had paid for breakfast and then denied she had spoken to us in the morning.... she was shouting and very agitated.
Overall we would recommend people to stay elsewhere as this was the worst hotel experience in 8 weeks in France

60 %
the 15/07/2026
couple - 60-69 years - Date of stay : 14/07/2026

Lovely, relaxing weekend

80 %
From Alan and A., the 14/07/2026
couple - 60-69 years - Date of stay : 13/07/2026

Very satisfied with our stay and the pool was good and the staff were all excellent

100 %
From Paul B., the 14/07/2026
couple - 50-59 years - Date of stay : 13/07/2026

Central to Bergerac, with incredibly helpful and lovely staff.

100 %
From Al, the 13/07/2026
Family - 50-59 years - Date of stay : 12/07/2026

Very good, excellent facilities.

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
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  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.