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Our customers recommend it4.8/5 on 428 reviews
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Reviews
from our guests

100% genuine reviews
Satisfaction
Index
96 %
the 23/09/2025
couple - 60-69 years - Date of stay : 22/09/2025

Well located for the city. Good parking and a nice hostess

80 %
the 21/09/2025
Family - 70-79 years - Date of stay : 20/09/2025

Very friendly, attentive staff

100 %
From Rosalyn H., the 20/09/2025
couple - 70-79 years - Date of stay : 03/09/2025

We thoroughly enjoyed our stay at this venue and would be pleased to recommend it to anyone visiting this area. We will definitely stay if we visit the area in the future

100 %
From Carl D., the 18/09/2025
couple - 50-59 years - Date of stay : 17/09/2025

Clean and convenient place to explore Bergerac. Safe private parking

80 %
From Martin W., the 16/09/2025
Alone - 40-49 years - Date of stay : 13/09/2025

Unassuming building from the outside, however nice rooms and a good atmosphere. Close to Bergerac station

100 %
the 15/09/2025
couple - 60-69 years - Date of stay : 13/09/2025

Enjoyed it very much. Would say perfect for visit to Bergerac. Would also like to say staff were all really friendly and very hardworking. Couldn’t fault any of them. They keep the hotel in great order. Thank you all.

100 %
the 15/09/2025
couple - 70-79 years - Date of stay : 13/09/2025

Enjoyed our stay here. Lovely friendly helpful staff and spotlessly clean. The pool looked lovely but not the weather to use it unfirtunately !

100 %
the 14/09/2025
Family - 30-39 years - Date of stay : 13/09/2025

We had a lovely night's stay at the hotel. It's very centrally located so only a short walk into the old town.

100 %
the 12/09/2025
couple - 60-69 years - Date of stay : 10/09/2025

Our experience of the hotel was excellent. Everyone was very helpful, polite, kind and friendly.

100 %
From Davis, the 12/09/2025
couple - Date of stay : 11/09/2025

Friendly and comfortable.

80 %
From Houghton, the 08/09/2025
couple - 70-79 years - Date of stay : 07/09/2025

Excellent stay. No negatives at all.

100 %
From Debbie S., the 08/09/2025
couple - 50-59 years - Date of stay : 07/09/2025

Excellent for a short stay with beautiful pool

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.